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$150.00

How To Enroll?

Professional Development
All Level
Estimated 3-Hour Workload
Self-Paced
Accessible for 180 days

Description

Unresolved conflict in healthcare settings can lead to lowered productivity, increased turnover, and diminished patient outcomes. Considering the challenging and stressful nature of healthcare work, healthcare settings have the potential for a great deal of recurring conflict.

In this online micro-course, Conflict Management in Healthcare, you will learn about the nature of conflict and how it can emerge in healthcare settings. You’ll examine the harmful effects of negative outcomes to conflict. You will also learn about the costs and the value of conflict. Finally, you will examine strategies for appropriately addressing and managing conflict in healthcare environments.

What You Will Learn

Upon successful completion of this micro-course, you will be able to:

Understand why conflict happens and the results of various responses to conflict
Identify causes of conflict in the workplace.
Define conflict management styles.

Eligibility

Must be 18 or older

Refund Policy

You will have 24 hours to request a full refund after purchase. A refund will not be issued if you have already earned the course badge or certificate, or if more than 25% of the course content has been completed.

Features

Tangible and Intangible Costs of Negative Conflict

Examine how negative conflict can impact individuals, teams, and organizations while accruing tangible and intangible costs.

Develop Personal Conflict Management Skills

Learn applicable conflict management skills.

Healthcare Workplace Culture-Building Strategies

Learn strategies for building healthcare workplace cultures that promote healthy conflict while effectively addressing negative conflict.

Flexible Learning

Review content provided in easily consumable segments to adapt around your busy life.

Awards

Certificate of Completion in Conflict Management in Healthcare

$150.00

How To Enroll?

Add to favorites

Professional Development
All Level
Estimated 3-Hour Workload
Self-Paced
Accessible for 180 days

How to enroll?

1Add course to cart
2Create your account
3Register for course
4Make payment and submit application
5Start learning

-or-

Questions? Please contact [email protected]

Who is this for

Current healthcare leaders who oversee teams or otherwise collaborate with healthcare workers
Aspiring healthcare leaders
Trainers, team leaders, and HR professionals in healthcare organizations
Professionals in any role seeking to understand more about ways to address conflict within healthcare settings

LEAD3102 - Conflict Management in Healthcare