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$150.00

How To Enroll?

Description

In healthcare environments, when life-and-death decisions are made daily, effective communication by all team members is crucial. From communication between health practitioners and patients to communication between healthcare leaders and their staff, sensitive and urgent information is constantly flowing. You and your team must be able to communicate effectively to achieve desired patient outcomes and promote employee wellness, productivity, and satisfaction. In this micro-course, Effective Communication in Healthcare, you will examine concepts and strategies that can help healthcare leaders and healthcare workers communicate effectively.

You will learn about the basic elements of communication and the nature of interpersonal communication. You will examine factors in healthcare that can create communication barriers, and how these barriers can be overcome. You will explore how to address diversity, equity, and inclusion in communication, and the role of empathy and emotional intelligence. You will also examine strategies for healthcare leaders of various leadership styles to effectively communicate with patients and families, team members, and other organizational colleagues.

What You Will Learn

Upon successful completion of this micro-course you will be able to:

Understand the concepts of communication.
Identify barriers to communication and strategies for overcoming barriers.
Utilize strategies for addressing diversity, equity, and inclusion in healthcare communications.
Employ strategies for effective communication as a healthcare leader.

Eligibility

Must be 18 or older

Refund Policy

You will have seven days to request a full refund after purchase. No hidden fees. All books and materials are included with purchase.

Accreditation Statement

Walden University College of Nursing is accredited as a provider of nursing continuing professional development through the American Nurses Credentialing Center's Commission on Accreditation. Provider Unit P0469.

Criteria for Obtaining Contact Hours

This nursing continuing professional development course offers content that includes overviews and descriptions, engagement activities, resources, and a final assessment. Within 180 days of the course purchase date, follow these steps to claim nursing contact hours:

Complete all content in each micro-course,
Achieve 80% or higher for the final assessment,
Complete the end of course evaluation, and
Download and print or save your contact hour certificate.

Disclosure Statement

The planners and authors of this nursing continuing professional development activity disclose no relevant financial relationships.

While professional development activities offered by an American Nurses Credentialing Center Provider Unit typically satisfy the requirements of most states, Walden University recommends that participants ensure that the content offered meets their individual requirements. To the extent that contact hours must be approved within one’s state of residence or licensure, participants should check with their state board of nursing before enrolling in any professional development activity. The state board of nursing determines the number and type of contact hours that can be claimed for professional development activities.

Features

Building Blocks of Effective Communication

Examine the basis for effective healthcare communication strategies.

Empathy and Emotional Intelligence Skills

Learn how empathy and emotional intelligence promote effective communication in healthcare settings.

Healthcare Leadership Communication Strategies

Explore different leadership types and communication styles.

Diversity, Equity, and Inclusion for Healthcare Leaders

Discover strategies for addressing diversity, equity, and inclusion in in healthcare environments.

Flexible Learning

Review content provided in easily consumable segments to adapt around your busy life.

Awards

Certificate of Completion in Effective Communication in Healthcare