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Description

Healthcare workers face exceptional work-related mental and emotional stress. For leaders in healthcare, a significant challenge is maintaining morale and retaining staff. The COVID-19 pandemic exacerbated these challenges and continues to have significant impact on healthcare workers and their leaders today.

By completing the Healthcare Leadership for Organizational Effectiveness and Resilience Professional Certificate, you will be better prepared to face these challenges by recognizing burnout and ways to prevent it; improving emotional intelligence for yourself and your staff; and building resilience that may help your organization overcome the day-to-day pressures of delivering quality care.

Throughout the Professional Certificate, you will discover research findings about the roles of emotional intelligence and resilience in preventing and managing burnout. You will learn about tools such as the Maslach Burnout Inventory, the Brief Resilience Scale, and various emotional intelligence tests that can help you assess the current state of your workforce. You will also explore several leadership styles and strategies and how to apply them with the tools and research learned from this Professional Certificate directly into your work environment.

What You Will Learn

Upon successful completion of this professional certificate, you will be able to:

Understand how to manage burnout in employees using effective leadership styles.
Use emotional intelligence principles to improve staff morale and well-being.
Apply strategies for resilience in a healthcare organization.

Eligibility

Must be 18 or older

Refund Policy

You will have seven days to request a full refund after purchase. No hidden fees. All books and materials are included with purchase.

Related Learning

Micro-Course

Managing Burnout in Healthcare Organizations

Micro-Course

Emotional Intelligence for Healthcare Leaders

Micro-Course

Resiliency in Healthcare

Professional Certificate

Healthcare Leadership for Organizational Effectiveness and Resilience

Curriculum

Micro-Course 1 – Managing Burnout in Healthcare Organizations
In the wake of the COVID-19 pandemic, working conditions have led to widespread burnout in healthcare. Burnout can damage workers’ health and lead to staff shortages. In this micro-course, you will learn about the conditions that lead to burnout in healthcare, as well as tools for measuring burnout and identifying at-risk individuals. You’ll examine leadership styles that can help you create a burnout-resistant culture within your organization. By knowing and applying best practices for reducing burnout, healthcare leaders can help to keep their teams and departments well-staffed and functioning effectively.
Micro-Course 2 Emotional Intelligence for Healthcare Leaders
Leaders in healthcare need to understand the role of emotional intelligence in the smooth functioning of their organizations. In this micro-course, you’ll examine various tools and tests for measuring emotional intelligence in individuals, and see how the physiology of the brain is involved in emotional intelligence. The course presents the essential leadership skills of self-awareness, self-management, social awareness, and relationship management, and reveals strategies for improving your emotional intelligence. After completion, you’ll be better prepared to build a healthy workplace environment based on emotional intelligence principles.
Micro-Course 3 – Resiliency in Healthcare
Resiliency—the ability to adapt to difficult experiences or circumstances—can be learned, and it can be modeled by effective leaders. In this micro-course, you will learn about measuring resilience in individuals using tools such as the Brief Resilience Scale. You’ll examine the internal and external factors that foster resilience, and see how leadership practices can help build resilience in teams, even—or especially—in times of crisis. The strategies for developing resilience presented in the course are especially important in healthcare, where stress and pressures can undermine practitioners’ coping mechanisms.

Accreditation Statement

Walden University College of Nursing is accredited as a provider of nursing continuing professional development through the American Nurses Credentialing Center's Commission on Accreditation. Provider Unit P0469.

Criteria for Obtaining Contact Hours

This nursing continuing professional development course offers content that includes overviews and descriptions, engagement activities, resources, and a final assessment. Within 180 days of the course purchase date, follow these steps to claim nursing contact hours:

Complete all content in each micro-course,
Achieve 80% or higher for the final assessment,
Complete the end of course evaluation, and
Download and print or save your contact hour certificate.

Disclosure Statement

The planners and authors of this nursing continuing professional development activity disclose no relevant financial relationships.

While professional development activities offered by an American Nurses Credentialing Center Provider Unit typically satisfy the requirements of most states, Walden University recommends that participants ensure that the content offered meets their individual requirements. To the extent that contact hours must be approved within one’s state of residence or licensure, participants should check with their state board of nursing before enrolling in any professional development activity. The state board of nursing determines the number and type of contact hours that can be claimed for professional development activities.

Features

Healthcare-Specific Strategies

Explore specific resilience-building strategies for managing burnout in healthcare workers.

Evidence-Based Research on Healthcare Emotional Intelligence

Discover recent findings about workplace behavior and the unique challenges of healthcare delivery.

Tools and Techniques to Assess Team Status

Explore surveys and other ways of measuring workforce burnout, emotional intelligence, and resilience.

Flexible Learning

Review content provided in easily consumable segments to adapt around your busy life.

Awards

Professional Certificate in Healthcare Leadership for Organizational Effectiveness and Resilience

$400.00

How To Enroll?

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How to enroll?

1Add course to cart
2Create your account
3Register for course
4Make payment and submit application
5Start learning

-or-

email [email protected] for additional assistance

Who is this for

Anyone working in a leadership role in healthcare, including trainers, team leaders, department heads, and senior executives
Healthcare people managers
Aspiring managers and leaders in the healthcare industry