Leadership Skills for Constructive Conflict

HCPC1102 - Leadership Skills for Constructive Conflict

Learning Path | Estimated 2-Hour Workload

  • feature icon Professional Development
  • feature icon All Level
  • feature icon Estimated 2-Hour Workload
  • feature icon Self-Paced
  • feature icon Accessible for 180 days

Description

Successful leadership requires the ability to effectively manage and resolve workplace conflict. Even more important in today's diverse, ever-changing, and interdependent work environments is the ability to transform conflict from a disruptive distraction to a source of creativity and innovation. In this micro-course, you will explore the leadership dispositions, competencies, and skills needed to make the most of conflict, including emotional intelligence, empathy, adaptability, and the ability to understand others’ approaches to workplace conflict.

Related Learning: This micro-course is also part of the HCPC1100 - Harnessing the Creative Power of Conflict Learning Path. Learn more.

What You Will Learn

Upon successful completion of this professional certificate, you will be able to:

  • Apply leadership skills required to effectively manage conflict in the workplace.
  • Recognize the role of emotional intelligence and empathy in keeping workplace conflict productive.
  • Evaluate strategies for avoiding bias and improving objectivity.
  • Identify others' readiness to engage in constructive conflict.

Eligibility

  • Must be 18 or older

Refund Policy

You will have 24 hours to request a full refund after purchase. A refund will not be issued if you have already earned the course badge or certificate, or if more than 25% of the course content has been completed.

Related Learning

Micro-Course Badge

Micro-Course

Leadership Skills for Constructive Conflict

Curriculum

  • Leadership Qualities for Constructive Conflict/h4>

  • The Leader’s Conflict Toolkit

  • Developing Skills to Lead Through Conflict

Features

Practical Knowledge

Practical Knowledge

Gain essential knowledge on conflict management you can apply directly to your organization.

Real-World, Research-Based Findings

Real-World, Research-Based Findings

Explore current, evidence-based strategies to transform workplace conflict from a problem to be avoided to a powerful source of innovation.

Flexible Learning

Flexible Learning

Content provided in easily consumable segments so you can adapt your studies around your busy life.

Awards

Certificate of Completion

Certificate of Completion in Leadership Skills for Constructive Conflict

  • feature icon Professional Development
  • feature icon All Level
  • feature icon Estimated 2-Hour Workload
  • feature icon Self-Paced
  • feature icon Accessible for 180 days

How to enroll?

  • 1Add course to cart
  • 2Create your account
  • 3Register for course
  • 4Make payment and submit application
  • 5Start learning
-or-
Questions? Please contact [email protected]

Who is this for

  • Leaders and managers in corporate, governmental, or nonprofit organizations