Description
Successful leadership requires the ability to effectively manage and resolve workplace conflict. Even more important in today's diverse, ever-changing, and interdependent work environments is the ability to transform conflict from a disruptive distraction to a source of creativity and innovation. In this micro-course, you will explore the leadership dispositions, competencies, and skills needed to make the most of conflict, including emotional intelligence, empathy, adaptability, and the ability to understand others’ approaches to workplace conflict.
Related Learning: This micro-course is also part of the HCPC1100 - Harnessing the Creative Power of Conflict Learning Path. Learn more.




