Description
How can you deploy your deeper understanding of conflict in the workplace and your new leadership skills for managing conflict to harness its creative power for your organization? In this micro-course, you will focus on how to turn conflict into an energizing force for innovation, stronger working relationships, and new opportunities for collaboration.
Related Learning: This micro-course is also part of the HCPC1100 - Harnessing the Creative Power of Conflict Learning Path. Learn more.
What You Will Learn
Upon successful completion of this professional certificate, you will be able to:
- Identify the hallmarks of a work environment that nurtures functional conflict.
- Recognize leadership behaviors that encourage productive disagreement.
- Apply principles of "win-win" negotiation to resolving conflict.
- Evaluate strategies for transforming conflict into creativity and innovation.
Refund Policy
You will have 24 hours to request a full refund after purchase. A refund will not be issued if you have already earned the course badge or certificate, or if more than 25% of the course content has been completed.
