The Nature of Conflict in the Workplace

HCPC1101 - The Nature of Conflict in the Workplace

Micro-Course | Estimated 3-Hour Workload

  • feature icon Professional Development
  • feature icon All Level
  • feature icon Estimated 3-Hour Workload
  • feature icon Self-Paced
  • feature icon Accessible for 180 days

Description

This course begins with a question: Is conflict inherently bad? Conflict can be either a negative or a positive force within an organization, and is not necessarily something to be avoided. Unproductive conflict can be extremely detrimental to an organization, while productive conflict can have far-ranging positive impacts. This micro-course looks at the nature of conflict and problems it can create, in preparation for considering how conflict can be turned into a valuable source of energy and transformation in the workplace.

Related Learning: This micro-course is also part of the HCPC1100 - Harnessing the Creative Power of Conflict Learning Path. Learn more.

What You Will Learn

Upon successful completion of this professional certificate, you will be able to:

  • Assess the role functional and dysfunctional conflict plays in organizations.
  • Distinguish between functional and dysfunctional conflict.
  • Describe the predictable progression of conflict.
  • Examine diversity as a source for functional conflict.

Eligibility

  • Must be 18 or older

Refund Policy

You will have 24 hours to request a full refund after purchase. A refund will not be issued if you have already earned the course badge or certificate, or if more than 25% of the course content has been completed.

Related Learning

Micro-Course Badge

Micro-Course

The Nature of Conflict in the Workplace

Curriculum

  • Framing Conflict

  • Conflict in the Workplace

  • Data Analysis

  • Get Ready for Conflict

  • Functional Conflict: Diverse Teams Yield Desirable Outcomes

Features

Practical Knowledge

Practical Knowledge

Gain essential knowledge on conflict management you can apply directly to your organization.

Real-World, Research-Based Findings

Real-World, Research-Based Findings

Explore current, evidence-based strategies to transform workplace conflict from a problem to be avoided to a powerful source of innovation.

Flexible Learning

Flexible Learning

Content provided in easily consumable segments so you can adapt your studies around your busy life.

Awards

Certificate of Completion

Certificate of Completion in The Nature of Conflict in the Workplace

  • feature icon Professional Development
  • feature icon All Level
  • feature icon Estimated 3-Hour Workload
  • feature icon Self-Paced
  • feature icon Accessible for 180 days

How to enroll?

  • 1Add course to cart
  • 2Create your account
  • 3Register for course
  • 4Make payment and submit application
  • 5Start learning
-or-
Questions? Please contact [email protected]

Who is this for

  • Leaders and managers in corporate, governmental, or nonprofit organizations